Return Policy (1)
We want you to be completely satisfied with your MAELLA KITCHEN purchase.
30-Day Money-Back Guarantee:
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You have 30 calendar days from the date you received your item to initiate a return for a refund.
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To be eligible for a return, your item must be unused and in the same condition that you received it, and must be in the original packaging.
How to Initiate a Return:
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Please contact our customer support team at [Your Customer Service Email] with your order number and the reason for the return.
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Once approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on where to send your product.
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The customer is responsible for return shipping costs.
Refunds:
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within [Insert Number] business days.
Damaged or Incorrect Items:
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If your item arrives damaged or you received the wrong product, please contact us immediately (within 48 hours of delivery) at [Your Customer Service Email] with photos of the damage. We will replace the item free of charge.
